Privacy Policy

At BotBlocker and GLOBUS.studio, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, purchase our products, or interact with our services—including our WordPress plugins and cloud platform. By using our site or services, you agree to this policy.

1. Information We Collect

1.1. Personal Information

• Contact Data: When you contact us, create an account, or make a purchase, we collect your name, email address, and (if provided) phone number.
• Payment Data: Payments are handled by trusted third-party processors; we do not store or see your payment card details.
• Account Data: If you register, we collect your username, password, and related registration info.

1.2. Technical and Usage Information

• Log Data: When you access our sites or use our plugins, we may collect technical data such as your IP address, browser, ISP, device info, and timestamps.
• Cookies and Tracking: We use cookies and similar technologies to remember your preferences and analyze site usage.
• Product Usage: For our WordPress plugins and cloud services, we may collect non-personal data on plugin usage, cloud API requests, error logs, and performance metrics—exclusively to improve our services.

1.3. Cloud and Security Data

• For BotBlocker Cloud, only technical parameters required for threat detection are processed (e.g., IP, User-Agent, headers).
• We never process, store, or analyze your visitors’ personal data.

2. How We Use Your Information

• To provide and support our services: Processing orders, providing technical support, ensuring our products work correctly.
• To improve our products: Analyzing usage data and error reports to develop and enhance features.
• To communicate with you: Sending account info, product updates, security alerts, or marketing if you opt in.
• To ensure security: Monitoring for fraudulent use, abuse, or malicious activity.
• To comply with legal obligations: Responding to regulatory requirements, law enforcement, or dispute resolution.

3. How We Share Your Information

We do not sell your personal data.

• Service Providers: We may share information with payment processors, email services, and technical support providers, only as necessary.
• Legal Compliance: We may disclose information if required by law or to protect rights and safety.
• Business Transfers: If our business is sold or merged, data may be transferred as part of that process.

4. Data Security

We use strong technical and organizational security measures. While no system is 100% secure, we strive to keep your data protected with up-to-date industry standards.

5. Your Rights and Choices

• Access & Update: You can access and update your personal data in your account or by contacting us.
• Opt-Out: You may opt out of marketing emails at any time via the unsubscribe link or by contacting us.
• Data Deletion: You may request deletion of your account and data. Certain info may be retained for legal reasons.
• Cookies: Most browsers let you control cookies—disabling them may affect site functionality.

6. Third-Party Links

Our site and products may contain links to third-party websites. We are not responsible for their privacy policies or practices.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children under 13.

8. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with a new effective date.

9. Contact Us

Questions?
Email: sales@globus.studio
Website: https://globus.studio
Product site: https://botblocker.pro

10. External Services

Our products (including BotBlocker plugins and cloud services) may interact with external services in order to provide security features:

– Google reCAPTCHA
Used to render and validate CAPTCHAs.
Data sent: visitor’s IP address and reCAPTCHA token.
Terms: https://policies.google.com/terms
Privacy Policy: https://policies.google.com/privacy

– ip2c.org
Used to determine the country of a visitor’s IP address.
Data sent: visitor’s IP address.
Service: https://ip2c.org/

– GLOBUS.studio API (api.globus.studio)
Used for IP reputation checks and threat intelligence.
Data sent: visitor’s IP, User-Agent, request headers, and plugin version.
Terms: https://globus.studio/terms-of-use/
Privacy Policy: https://globus.studio/privacy-policy/

– BotBlocker API (botblocker.top / botblocker.pro)
Used for license validation and product information.
Data sent: site identifier, plugin version, license key (PRO version only).
Terms: https://botblocker.top/terms-of-service/
Privacy Policy: https://botblocker.pro/privacy